Compensation Scheme

If, owing to a technical failure of TARGET, a TARGET payment was not settled on the business day on which it was accepted and this resulted in an interest rate disadvantage for which you wish to submit a claim for compensation in accordance with the TARGET compensation scheme, please proceed as follows.

  1. Fill in the form below “TARGET Compensation Scheme (claim form)” and send it to the following e-mail address:
    t2cs.payments@bundesbank.de
  2. Thereafter please print the completed form, sign it and send it together with applicable information and documents verifying your statements, to the following address: