Existing customers: making changes

Have there been changes to the customer data you reported?

Change of your address, contact persons or contact details

Please send an email to kundendaten-bargeld@bundesbank.de, stating your BMS customer number. 

We will be in touch to discuss the next steps with you.

Change in your company’s bank account details

Please inform us of the change in your bank account details by sending us a fully completed new customer data reporting form (including SEPA B2B direct debit mandate) for your customer group. Please note that the form “Bestätigung der Bankverbindung und Identifizierung des Kontoinhabers” (Confirmation of bank account details and identification of the account holder) (Annex 2) must also be completed again and signed by your account-carrying institution.